Software that fits your business
From proven solutions for specialist industries to software designed around unique requirements, we help organisations find the right fit for the way they work.
Certified to ISO 9001 & ISO/IEC 27001
OUR ESTABLISHED SOLUTIONS
Built for the work you do
Explore the areas where our software helps organisations manage complex, business-critical processes.

CaseMaster:Claims
Claims Management
Since 2007, 9 Knots has delivered claims management software for multi-class third-party administrators and in-house claims management teams. CaseMaster:Claims supports the specialist requirements of these organisations.

CaseMaster:Employabiltity
Employability Services
With clients across seven countries and three continents, CaseMaster:Employability helps organisations support people towards meaningful, sustainable employment.
CaseMaster:Debt
Debt Management, IVA and Trust Deeds
CaseMaster:Debt supports organisations helping people manage their debts and regain financial control. Our clients have helped tens of thousands of families work towards a more secure financial future.
CaseMaster:Make
Small-scale Manufacturing
Our CaseMaster:Make solutions help specialist manufacturers organise their work, manage production processes and focus on delivering quality products to their customers.
MARKET-OF-ONE SOLUTIONS
When no standard solution quite fits
Some businesses have requirements that go beyond what established applications can offer. We work closely with these organisations to understand their processes and create software solutions that fit the way they work.
We always start by exploring what already exists. When a different approach is needed, we bring the experience and expertise to develop a solution around your business, not the other way around.
OUR APPROACH
Standard where possible. Tailored where it matters
We start by understanding your business, not by prescribing a particular technology. The right solution might be an established product, an adapted version of one, or something built specifically for your organisation.
Basic
Use a proven solution configured to suit your requirements.
Tailored
Adapt an established solution where your processes need something more.
Custom
Develop a dedicated solution when your needs are genuinely unique.
LET’S TALK
Not sure which approach is right?
Tell us how your business works and what you need to achieve. We’ll help you explore the options and find a sensible way forward.